James is a Systems and Operations Manager based in our Manchester office. He is responsible for ensuring the practice runs efficiently, and identifying continuous improvement opportunities, to enable partners and managers to deliver an outstanding end to end client relationship. 

James has significant experience working for the John Lewis Partnership in putting the customer at the heart of an organisation, and identifying opportunities to improve the experience through process and systems enhancements.

Outside of work, James is a competitive endurance runner, completing 3 marathons a year, and an active member of Chorlton runners running club. He is the event director of Stretford parkrun, one of the largest in the UK, and is passionate about engagement with the Stretford and South Manchester community to aid physical movement, mental wellbeing, and building a real sense of community around the event every Saturday.