Xero recently announced their new JAX tool (short for Just Ask Xero) which adds a whole new layer of support for clients, accountants and bookkeepers alike. It will be available for Beta testing in August too, so not long to wait!

What is Xero's brand new JAX tool?

JAX is an AI smart business companion – it will be interactive and capable of turning time consuming tasks into quick and easy processes with apps and devices that we all use on a daily basis. Via text, WhatsApp and emails, it will be capable of generating invoices, editing quotes, paying bills (and so on) from a few simple instructions. It will also be able to assist with checks and controls and provide enhanced business performance insights too.

JAX will be like having an assistant at your beck and call whenever you need it and I can’t wait to try it out. Other various AI tools can also help with marketing, customer service and so much more too. Some concern over data accuracy and integrity exist (as does generally happen with any new development), however there are multiple layers of security and protection on the data to ensure the integrity of the data is retained and the more AI is used the more it learns and so accuracy improves rapidly too. 

The introduction of Gen AI

Xero have also recently introduced a GenAI powered help content, which is available inside the product and gives faster and more accurate answers to questions as well as this they have introduced an AI powered setup guide for onboarding new users into Xero too. 

This greatly helps new users as they learn the software, gives them more insight into their business data and trends, this in turn allows them to spend more time on their chargeable work as well as allowing advisors to dedicate more time to the valuable advisory work from the real time data available.

The next step

For more information on AI tools in accountancy, please contact Sarah Hardy on s.hardy@uhy-rossbrooke.com, or your usual UHY adviser.

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