Helping you prosper
In our 2026 Automotive Outlook published earlier this year, we highlighted the key forces shaping the sector. At the halfway point, these themes are no longer emerging. They are converging and accelerating.
While both the new and used car markets remain large and resilient, growth is expected to remain modest. IBISWorld analysis points to low single-digit annual growth for new car dealers, with the used market following a similarly steady trajectory.
The bigger story, however, is not growth. It is structural transformation.
Across the industry, changing consumer behaviour, new entrants, electrification and increasing competition are reshaping how vehicles are bought, sold and financed. For dealers, success is likely to depend less on market growth and more on their ability to adapt.
Themes shaping the market at the mid-year point
The themes identified at the start of the year remain firmly in place, but their impact is now more visible and, in some cases, more immediate:
- Challenger brands are gaining real traction and reshaping competition
- Electrification remains the industry’s biggest structural change, but its path is becoming less certain
- Working capital management is becoming increasingly critical
- Digital customer journeys are redefining how vehicles are bought and sold
Challenger brands are moving firmly into the mainstream
One of the most significant developments in 2026 has been the pace at which challenger brands, particularly Chinese manufacturers, have gained traction in the UK market. As I covered in my recent blog, manufacturers such as BYD, OMODA and JAECOO are rapidly expanding their UK presence, particularly within the EV segment, increasingly competing on price, technology and customer value.
Recent analysis by Bloomberg Intelligence shows that Chinese brands accounted for around 16.5% of the UK new car market in April, compared with just 9% across Europe, underlining the UK’s position as a key entry point for these manufacturers.
However, this shift is now moving beyond market entry. In June 2026, it was announced that Chinese manufacturer Chery is exploring plans to build vehicles at Nissan’s Sunderland plant, potentially from 2027. This marks a notable shift from import-led growth towards localised production and deeper integration into the UK automotive ecosystem.
For dealers, the implication is clear: the competitive landscape is not just expanding, it is restructuring. Franchise strategies, pricing dynamics and long-term partnerships are all likely to evolve as these brands continue to scale.
Electrification is accelerating, but with increasing tension
Electrification remains the dominant strategic shift within the sector. Policy, emissions targets and the Zero Emission Vehicle (ZEV) mandate continue to drive manufacturer behaviour, while a growing number of EVs entering the used market is broadening access for consumers.
However, the transition is likely to be delayed. Reports in June indicate that the UK government is considering a significant reduction in ZEV Mandate targets, with the 2030 requirement potentially cut from 80% to 50%, reflecting concerns around affordability, consumer readiness and industry capacity.
This evolving policy environment highlights the growing disconnect between regulatory ambition and market reality, while the pace of change is now under active debate.
At an operational level, dealers continue to navigate EV pricing volatility, questions over residual values and the risks associated with holding higher-value EV stock. Ultimately, while EV readiness is no longer optional, the commercial model supporting it is still developing.
Profitability remains resilient, but the model is evolving
Automotive retail has remained relatively robust compared with other retail sectors. However, the way profitability is generated is evolving.
Finance products, aftersales services and ongoing customer relationships are becoming increasingly valuable contributors to earnings, reducing reliance on vehicle margins alone. At the same time, external factors are having a more direct influence on both demand and operating performance.
Geopolitical pressures have already fed through to the consumer. According to motoring research charity the RAC Foundation, the Iran oil crisis is estimated to have cost UK drivers around £4 billion through higher fuel prices, increasing the cost of petrol and diesel and placing further strain on household budgets.
Performance across the sector is becoming increasingly differentiated. Motorpoint, for example, recently reported an 83% increase in profit before tax and revenue growth to £1.26 billion, stating that it had “significantly outperformed the wider used car market” through a data-led and digitally enabled model.
At the same time, structural cost pressures continue to build. Rising wages and higher National Insurance contributions are adding materially to operating cost bases. JCT600’s latest accounts highlighted the impact clearly, with increases in National Insurance and minimum wage costs adding £3.2m to its annual cost base in 2025, contributing to a slight fall in profits.
Alongside these pressures, regulatory uncertainty remains a key consideration. The Financial Conduct Authority has confirmed that compensation payments linked to mis-sold motor finance are now unlikely to begin before 2027 due to ongoing legal challenges. While the impact will vary by business, the scale of the issue means it remains firmly on the radar for many dealer groups.
In this environment, operational discipline is becoming increasingly important. Inventory management, stock turn, funding arrangements and cash forecasting are now critical measures of performance, attracting greater scrutiny from both management teams and lenders. As I explored further on page 16 of our Automotive Outlook, maintaining a strong focus on cash and working capital is likely to be a key differentiator over the remainder of the year.
Digital continues to play a key role in the customer journey
Most customers now begin their journey online, comparing vehicles, exploring pricing and reviewing finance options before stepping into a showroom. Dealers are responding with increased investment in digital platforms, data-driven marketing and online-to-offline integration, supported by increasingly sophisticated tools to showcase vehicles. These include virtual showrooms, 360° vehicle imaging and AI-powered assistants that guide customers through queries, financing and booking journeys in real time.
This has increased transparency and intensified competition. Customers have more information than ever before and can move quickly between brands, channels and pricing options.
Digital capability is no longer a differentiator but a core requirement. Improving lead conversion, enhancing the customer experience and integrating physical and digital touchpoints are fundamental to driving performance.
The outlook for dealers
As the market continues to evolve, five priorities stand out for management teams:
- actively review brand and franchise strategy in light of the rise of Chinese and other challenger manufacturers, assessing potential partners based on product quality, pricing position, EV readiness, aftersales support, network requirements and the OEM’s long-term commitment to the UK market
- regularly review working capital and stock management, particularly focusing on slow-moving or high-value stock
- continue investing in digital customer journeys and lead conversion
- ensure operational readiness for further EV adoption, including technician training and infrastructure investment
- reassess long-term profitability models, with greater emphasis on finance, aftersales and recurring revenue streams.
In many ways, the automotive retail model is becoming less transactional and more service-led. The dealerships best positioned for success will be those that embrace this complexity rather than react to it.
The challenge is building a business model that can adapt, respond and ultimately prosper in a rapidly changing automotive landscape.
The next step
If you have any enquiries regarding the above, please get in touch with Andrew Hulse or your usual UHY automotive adviser.